Frequently Asked Questions
Here you will find all the most common information you might need. If you still have question, feel free to contact us.
Prodentists L.P. is a community of dentists dedicated to advancing dental education. Through one of the largest Instagram pages in the field, we share high-quality educational content with a global audience of professionals. At the same time, we operate as a certified company, officially approved as a PACE Program Provider by the Academy of General Dentistry (AGD). Beyond our social media presence, we organize premium online webinars designed to deliver practical insights and clinical tips that dentists can immediately apply in their daily practice.
Our e-Courses are high-quality online webinars designed specifically for dental professionals. Each course combines theoretical knowledge with practical demonstrations, featuring clinical videos on patients or dental models that illustrate real procedures step by step. This hands-on approach ensures that participants can immediately apply what they learn to improve their daily clinical practice.
The e-Courses are short in duration, available on-demand, and accessible instantly after purchase. Once you complete your payment, you gain immediate access and enjoy one full month to watch and revisit the webinar at your convenience.
Our e-Courses feature distinguished dentists specialized in various fields. Each instructor is carefully selected based on their expertise, experience, and contributions to the dental profession.
Registering for an e-Course is simple. Visit our website, browse through the available courses, and select the one that interests you. After completing your payment, you will be asked at checkout to create an account by setting up a username and password. Please make sure to remember these details, as they will allow you to log in and access your purchased courses directly.
Once your account is created, you can log in at any time and find your e-Courses under the section “My e-Courses” on our platform. No additional links or codes are required—everything is available seamlessly through your personal account.
All of our e-Courses are designed to go beyond theory. We ensure that every webinar includes a practical component—whether through clinical case videos, demonstrations on patients, or procedures performed on dental models. This guarantees that participants not only gain theoretical knowledge but also acquire practical skills they can immediately implement in their daily clinical practice.
We offer a wide variety of secure payment options. You can complete your purchase using Apple Pay, Google Pay, all major credit and debit cards, as well as PayPal. All transactions are 100% safe and encrypted, ensuring full protection of your data.
Please note that we do not provide refunds under any circumstances. All purchases are final, so we kindly ask participants to review their order carefully before completing the transaction.
Each ticket provides access to the selected e-Course for 30 days from the moment of purchase. Access is strictly limited to this period. If the webinar is not viewed within the allocated time, a new ticket must be purchased in order to regain access.
If you require assistance, simply visit the Contact section on our website. You can either fill out the contact form or send us an email at info@prodentists.org. Our team will review your request and get back to you promptly.
Yes. Prodentists L.P. is an officially approved PACE Program Provider by the Academy of General Dentistry (AGD). For every webinar completed, participants receive a personalized certificate of attendance. The number of CE/CPD credits granted depends on the duration of the specific e-Course.
However, it is important to note that recognition of CE/CPD credits may vary depending on the dental association, licensing authority, or professional board in each country or region. While the AGD is one of the most widely recognized organizations for awarding CE/CPD credits worldwide, we cannot guarantee automatic acceptance in every jurisdiction. Therefore, participants are advised to confirm with their local dental authority whether CE/CPD credits issued under the AGD PACE Program are accepted before submitting them.
The ProMentor is a private one-to-one mentoring session designed for dentists who want direct guidance on treatment planning, patient communication, clinical photography, case acceptance, and ethical practice growth.
It is designed for dentists who want to improve their clinical confidence, increase treatment acceptance, present treatment plans more effectively, and grow their practice without compromising ethical or conservative dentistry.
Each session is a private online call focused on your own questions, cases, challenges, and goals. The session may include treatment planning discussion, case review, communication strategies, photography guidance, and practice-growth advice.
Yes. Dentists can bring their own cases for discussion, including photos, radiographs, treatment plans, and questions.
No. The ProMentor is not a pre-recorded course. It is a private one-to-one mentoring call with direct personalized guidance.
After completing 10 hours of mentoring and successfully demonstrating understanding of the ProDentists ethical and conservative treatment planning philosophy, participants may receive official ProDentists recognition and a premium ProDentists badge for their practice.
Yes, after completing the required mentoring hours and receiving approval, participants may mention that they have completed The ProMentor training by ProDentists on their professional website and social media profiles.